Our Customer Commitment
Our staff are committed to promoting the visions and values of our organisation and strive to deliver the best possible customer care.
Our key Customer Service Objectives
• To ensure that all of our customers, irrespective of their age, gender, class, marital status, nationality, ethnic origin, disability, religious belief or sexual orientation, are treated with the highest possible standards of customer service
• To provide clear and efficient lines of communications
• To encourage customer feedback, listen and respond appropriately
• To ensure the comfort and safety of customers by providing regular training and support to staff and volunteers
If you wish to contact The Stables regarding the service you have received, please contact the box office by email firstname.lastname@example.org , by phone 01908 280800 or in writing to The Stables, Stockwell Lane, Wavendon, Milton Keynes, MK17 8LU.
You may also feedback your comments online at http://www.stables.org/Contact_us/feedback/submit_feedback
If you have requested a response we will aim to acknowledge your correspondence within five working days.
When processing your booking, our box office staff will ask for your name, address, telephone number and e-mail address. This information may be used to keep you informed of forthcoming events and special offers and when undertaking fundraising activities. If you do not wish your details to be used in any of these ways, please inform the box office when booking. If you book online through the website you will be given the opportunity to opt in to receiving information from us via e-mail.